Terms & Conditions

Last updated: May 2026

Welcome to RAVE ROOM.

These Terms & Conditions govern the use of the RAVE ROOM website and the purchase of products from our store.

By accessing this website or placing an order, you agree to the terms outlined below.

Please read them carefully before using our website or purchasing products.


About RAVE ROOM

RAVE ROOM is an independent clothing and merchandise brand offering made-to-order apparel and related products inspired by rave, festival and drum & bass culture.

All products sold through our website are subject to availability and acceptance of order.


Website Use

By using the RAVE ROOM website, you agree:

  • Not to misuse the website

  • Not to attempt unauthorised access to systems or data

  • Not to interfere with website functionality or security

  • Not to use the website for unlawful activity

We reserve the right to restrict or terminate access where misuse or abuse is identified.


Products & Availability

All products displayed on the RAVE ROOM website are subject to availability.

We reserve the right to:

  • Modify products

  • Discontinue products

  • Update pricing

  • Change descriptions or imagery

  • Limit quantities available for purchase

We aim to ensure product descriptions and images are accurate, but slight variations may occur.


Made-To-Order Products

RAVE ROOM products are made to order.

This means products are created specifically after a customer places an order rather than being pulled from pre-existing warehouse stock.

Because of this production method:

  • Processing times are required before dispatch

  • Certain returns and exchanges cannot be accepted

  • Slight variations between products may naturally occur

By placing an order, you acknowledge and accept the made-to-order nature of our products.

DTG Printing

Many RAVE ROOM garments are produced using Direct-to-Garment (DTG) printing methods.

DTG printing applies specialised inks directly onto fabric to produce detailed and vibrant designs.

Due to the nature of the printing process:

  • Minor print variations may occur

  • Colours may vary slightly between screens and printed products

  • Slight differences between batches are normal

  • Freshly printed garments may occasionally carry a temporary print scent that fades after washing

These characteristics are considered normal and are not regarded as faults.

Pricing & Payments

All prices displayed on the RAVE ROOM website are shown in GBP (£) unless otherwise stated.

We reserve the right to modify pricing at any time without prior notice.

Payments are processed securely through trusted third-party payment providers.

RAVE ROOM does not store full payment card information on its servers.

Shipping & Delivery

Estimated production and delivery times are provided for guidance only and are not guaranteed.

Delays may occasionally occur due to:

  • Courier disruptions

  • High demand periods

  • Seasonal delays

  • Weather conditions

  • Circumstances outside our control

Further shipping information can be found in our Shipping Policy.

Returns & Refunds

Because products are made specifically to order, we generally cannot accept returns or exchanges for:

  • Incorrect size selection

  • Incorrect colour selection

  • Change-of-mind purchases

  • Accidental orders

If an item arrives damaged, faulty or incorrect, please contact us as soon as possible with photographs and order information.

Further information can be found in our Returns Policy.

Order Accuracy

Customers are responsible for ensuring all order information entered during checkout is accurate.

This includes:

  • Delivery addresses

  • Product selections

  • Sizes

  • Colours

  • Contact details

RAVE ROOM is not responsible for issues caused by incorrect information supplied during checkout.

Intellectual Property

All content on the RAVE ROOM website, including but not limited to:

  • Logos

  • Branding

  • Graphics

  • Product designs

  • Images

  • Text

  • Website content

remains the intellectual property of RAVE ROOM unless otherwise stated.

Content may not be copied, reproduced, distributed or used without prior written permission.

Limitation of Liability

RAVE ROOM shall not be held liable for:

  • Indirect or consequential losses

  • Delays outside our control

  • Website interruptions or technical issues

  • Courier-related delivery issues beyond reasonable control

Nothing within these Terms & Conditions limits rights provided under applicable consumer protection laws.

External Links

The RAVE ROOM website may contain links to third-party websites or services.

We are not responsible for the content, policies or practices of external websites.

Changes To These Terms

RAVE ROOM reserves the right to update or modify these Terms & Conditions at any time.

Any updates will be published on this page with the revised update date.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our website contact page.