Privacy POLICY
Last updated: May 2026
At RAVE ROOM, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.
By using the RAVE ROOM website, you agree to the practices outlined in this policy.
Information We Collect
When you place an order, contact us or interact with our website, we may collect personal information including:
Full name
Email address
Billing address
Shipping address
Phone number
Payment information
Order history
Website usage data
We only collect information necessary to process orders, provide support and improve our services.
How Your Information Is Used
Your information may be used to:
Process and fulfil orders
Provide customer support
Send order confirmations and delivery updates
Respond to enquiries
Improve our website and services
Prevent fraudulent activity
Comply with legal obligations
We do not sell your personal information to third parties.
Payments
Payments made through the RAVE ROOM website are processed securely through third-party payment providers.
RAVE ROOM does not store full payment card details on our servers.
Payment providers may process your information according to their own privacy policies and security standards.
Order Fulfilment
To produce and ship your order, certain customer information may be securely shared with trusted fulfilment and delivery partners involved in the production and shipping process.
This may include:
Name
Delivery address
Order information
This information is only shared where necessary to complete your order.
Cookies
The RAVE ROOM website may use cookies and similar technologies to improve website performance and user experience.
Cookies may help us:
Understand website traffic and usage
Remember user preferences
Improve website functionality
Support analytics and performance monitoring
You can manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
Marketing Communications
If you subscribe to marketing emails or newsletters, we may occasionally send updates regarding:
New products
Restocks
Promotions
Brand updates
Events or announcements
You can unsubscribe from marketing communications at any time using the unsubscribe link included in emails.
Data Security
We take reasonable steps to protect your information and maintain secure systems for handling customer data.
However, no online transmission or storage method can ever be guaranteed as completely secure.
By using our website, you acknowledge that internet-based services carry inherent security risks.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Accessing your data
Correcting inaccurate information
Requesting deletion of your information
Restricting certain data usage
Requesting a copy of stored information
To request assistance regarding your personal data, please contact us.
Third-Party Services
Our website may contain links to external websites or services not operated by RAVE ROOM.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies separately.
Children's Privacy
RAVE ROOM does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take steps to remove it.
Policy Updates
RAVE ROOM may update this Privacy Policy periodically to reflect operational, legal or service changes.
Any updates will be posted on this page with the revised update date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website contact page.